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Winskill Limestone Credit Paul Harris

How businesses are bouncing back!

In this section, we want to share with you how Dales tourism businesses have adapted during the COVID-19 pandemic, including how they are ensuring their business is COVID-Secure for both customers and staff.

We know that there are many fantastic examples of individuals and communities doing what they can to help under difficult circumstances.

Let us know if you there is something amazing happening in your area that you’d like others to know about so we can spread the word.


GIFT Hawes is a NEW community concept to bring together businesses and shoppers in support of our beautiful town. Buy ‘GIFT Hawes’ Vouchers online or in stores and redeem in all participating local independent businesses.


Settle Business and Community groups have created the very first ‘Rainbow town‘. Businesses within the Settle area have come together and have co-ordinated their efforts to offer special discounts and offers to frontline NHS staff and care workers, as a way of showing their appreciation and saying thank you.

The special offers will vary from business to business and are available from a wide range of accommodation providers, individual shops, food and drink outlets and others.

There is also a Settle chat to discuss any topics surrounding Settle and the area as well as coronavirus business support.


The Wheatsheaf in Carperby created a ‘Welcome back’ video on how to remain safe, describing the changes they have made to protect their staff and guests, and to give people a tour of The Wheatsheaf so they know what to expect. Fantastic idea, maybe this could be replicated for your own business? Check it out here.


ShopAppy is live in over 100 areas, bringing the shop local experience back to high streets and markets across the UK. Shopappy works by enabling local independent shops and businesses to show information, products and services they have for sale in your town in one place.

Shopappy.com has been driven by customers who want to make shopping locally easier online, but still aims to encourage customers to go into town and use the shops and businesses nearby.


Visitor surveys conducted over the summer months show a change demographics and gives insight into the perceptions of our visitors.

During this period data indicates visitors came mainly from urban areas on the edge of the National Park. We have noticed a rise in the number first time visitors with 20% saying their first ever visit to the Dales was in 2020 (14% in 2017). It has also shown an increase in younger people, and people from different ethnic backgrounds visiting.