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Telecommunications mast South of Bainbridge

F4 – Mobile phone coverage

Provide basic mobile phone coverage across the National Park to reduce ‘not-spots’, and ensure 4G (or better) services are available on all networks in the 4 service ‘hubs’ and their surrounding ‘spoke’ settlements by 2021.

How are we doing on this objective


4G services are available on at least 3 networks in each of the 4 main settlements, and in around half of their ‘spoke’ settlements. ‘Not spots’ reduced very slightly (from 23% to 22%).

The Mobile Access North Yorkshire (MANY) initiative has installed trial ultrafast 5G technology in Coverdale, home to a number of small villages, including Carlton, West Scrafton, Melmerby and Agglethorpe.

Press releases & related articles:

1 July 2022 – Nine new mobile phones masts to bring 4G to Dales

9 February 2021 – Affordable homes and 5G mast approved

Rationale: Residents and visitors expect reliable, fast mobile communications and data services. The regulator may require lobbying in order to push providers to roll out services (and choice) into ‘not-spots’.  North Yorkshire County Council is assessing the extent of current provision and discussing with commercial operators how to achieve improvements in areas with challenging topography and poor coverage.

Lead partner:  North Yorkshire County Council; Cumbria County Council; Lancashire County Council;

Supporting partners:  York, North Yorkshire & East Riding Local Enterprise Partnership; Cumbria Local Enterprise Partnership;

Further information:  North Yorkshire Mobile coverage; Mobile Access North Yorkshire

Cost over 5 years:  £2,000,000

Funding shortfall:   n/a

Related objectivesA4; E1; E2, E3; F1, F2; F3; F5; F7,

Ecosystem services:    None

Trade-offs:    To overcome ‘not-spots’ new or much bigger masts will be required.  Impacts on landscape character (A3) will be identified and moderated through the application of the policies set out in the Yorkshire Dales Local Plan.  Existing masts for emergency services use, have the flexibility to be shared by commercial operators to provide general network coverage.  Improvements to broadband coverage (E1) can also overcome issues with poor mobile network coverage through less visually intrusive infrastructure.

Baseline: 45% of the National Park was covered by ‘not-spots’ in March 2018.