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Visit the Dales


Volunteers and Engagement Support Officer

  • Permanent

  • £17,007 - £18,672 per annum (with possible progression to £21,074 per annum).

  • 37 hours per week

  • Colvend, Grassington, North Yorkshire

Are you a skilled and experienced administrator who enjoys working with people of all ages and backgrounds, and would welcome the opportunity to help look after the Yorkshire Dales National Park?  

We are looking for someone to help us administer the Authority’s Volunteer and Education & Events services. This is a demanding, yet exciting, role which includes a wide variety of important tasks including, but not limited to: helping to run our guided walks programme; organising our presence at shows; processing volunteer expense claims; ordering goods; producing e-newsletters and reports; and monitoring budgets. As the first point of contact for Volunteers you will also assist the Volunteers Development Officer in managing our service and ensuring its smooth running.

You must be able to prioritise competing demands and have great customer care skills even when working under pressure. Excellent IT skills, particularly in Microsoft Office, are essential, along with an aptitude to quickly pick up other software programmes. Excellent organisational skills, and a high attention to detail are required, as well as the ability to manage and process significant amounts of information.

In return we offer a defined benefit pension scheme – flexi-time – generous annual leave – and free car parking amongst other things.

For an informal chat about this post, please contact Sally Robertshaw on 01756 751644, or e-mail:

  • Closing date: 12:00 on Monday, 23 July 2018

  • Expected interview date: week commencing Monday, 30 July 2018

For further information about this vacancy and working for the Authority in general, please download the recruitment pack below:

You may also find the following documents useful:

If you wish to apply for this position, please complete the application form and equal opportunities form and return it to us by post or email (details below), ensuring that you mark it ‘Confidential’.

Important: We can only accept applications on our official application form - please ensure you complete all sections of the form including the equal opportunities monitoring section. Please do not send CVs unless specifically requested.

Alternatively you can request copies of the job pack and application form directly from the Authority.

Contact details:

  • Email:

  • Phone: 0300 456 0030

  • Address:
    Yorkshire Dales National Park Authority
    North Yorkshire
    DL8 3EL