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Volunteers and Engagement Support Officer

  • Permanent

  • £15,807 to £17,772 (with possible progression to £20,661)

  • 37 hours per week

  • Grassington, North Yorkshire

Are you a skilled administrator who enjoys working with people of all ages and backgrounds, and welcome the opportunity to help look after the Yorkshire Dales National Park?  

We are looking for someone to help us administer the Authority’s volunteer services (including our long-term volunteers Dales Volunteers), and our education and events service. This includes a wide variety of key tasks including assisting in running our guided walks programme, organising our presence at shows and processing volunteer expense claims, ordering goods and monitoring budgets as well as producing e-newsletters and reports. As the first point of contact for volunteers you will also assist the Volunteers Development Officer in managing our service and ensuring its smooth running.

You must have experience of carrying out standard administrative duties and have good customer service skills. Excellent IT skills using standard Office programmes are also essential, along with an aptitude to quickly pick up other software programmes. Excellent organisational skills, and a high attention to detail are required, as well as the ability to manage and process significant amounts of information.

For an informal chat about this post, please contact Sally Robertshaw on 01756 751644, or e-mail:

  • Closing date: 12:00 on Monday, 9 October 2017

  • Expected interview date: week commencing Monday, 30 October 2017

For further information about this vacancy and working for the Authority in general, please download the recruitment pack below:

You may also find the following documents useful:

If you wish to apply for this position, please complete the application form and equal opportunities form and return it to us by post or email (details below), ensuring that you mark it ‘Confidential’.

Important: We can only accept applications on our official application form - please ensure you complete all sections of the form including the equal opportunities monitoring section. Please do not send CVs unless specifically requested.

Alternatively you can request copies of the job pack and application form directly from the Authority.

Contact details:

  • Email:

  • Phone: 0300 456 0030

  • Address:
    Yorkshire Dales National Park Authority
    North Yorkshire
    DL8 3EL